We’re Here to Help
Arrtle Customer Service is here to assist you with any questions regarding our products, orders, shipping, returns, or services. Please feel free to reach out to us through the following channels.
Email Support
📧 Email: service@arrtle.com
We typically respond within 24 business hours.
Phone Support
Customer Service Hotline
+1-201-477-8143
Monday–Friday, 7:00 AM – 4:00 PM (PDT)
+1-888-661-7779
Monday–Friday, 4:00 PM – 12:00 AM (PDT)
Company Address
Qibei Technology Hong Kong Co., Limited
Room 2011, Cloud End
Tung Chau Street, Tai Kok Tsui
Yau Tsim Mong District, Hong Kong
This is our administrative office address. Warehouses and fulfillment centers are located in the United States.
Important Notice
Please do not send returns to the office address listed above.
To initiate a return or exchange, please contact us via email or phone to receive detailed return instructions and the correct return warehouse address.